Frequently Asked Questions
How do I get started if I have zero design experience?
Begin with the Foundations track in our Catalog. It teaches visual principles, file types, and navigation of popular tools. You will create two small projects to build confidence before moving on.
Which software do I need?
We demonstrate with Adobe and free alternatives like Figma and Affinity where possible. You can follow each lesson using trial versions or free tiers.
How much time should I allocate weekly?
Most beginners study 3–5 hours per week. Short lessons fit easily into busy schedules and each module shows an estimated duration.
Do you provide a certificate?
Yes. After completing the required assessments in a track, you can download a shareable certificate of completion.
What is your refund policy?
If a course isn’t a good fit, contact us within 14 days of purchase and before completing over 25% of the content for a full refund.
How long do I have access?
You receive lifetime access to purchased modules, including future updates to lessons and resources.
Is there instructor feedback?
Selected modules include guided checkpoints with rubric-based feedback. Check the Catalog item page to see if feedback is included.
Do you support accessibility needs?
We use high-contrast text, clear structure, and captions/transcripts. If you have specific requests, reach us on the Contact page.